About Us
Restaurant Technology,
Led With Clarity
Fork & Tech is a restaurant technology consulting and delivery firm built to help operators and ownership teams make better technology decisions - and execute them cleanly.
We work at the intersection of restaurant operations, technology, and execution, guiding complex initiatives across POS, network, audio/video, security, and in-store systems. Our role is not just to implement technology, but to ensure it is planned, governed, and aligned with how restaurants actually operate.
Every engagement at Fork & Tech is led with discipline, accountability, and a deep understanding of the realities on the restaurant floor.
Our Commitment
Excellence, Without Overengineering
Fork & Tech is committed to delivering disciplined, thoughtful, and effective technology solutions - without unnecessary complexity.
We measure success by:
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Cleaner decisions
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Fewer surprises
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Better-aligned vendors
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Technology that supports real-world operations
Whether advising at the executive level or overseeing delivery in the field, our focus remains the same: clarity, accountability, and execution that holds up over time.
Why Fork & Tech?
Restaurant technology projects don’t struggle because of effort or intent. They struggle because decisions are unclear, vendors operate in silos, and no one owns the seams between systems.
Fork & Tech exists to solve that problem.
We bring senior-level judgment, restaurant-first thinking, and disciplined execution to technology decisions that materially impact operations, cost, and guest experience.
What Makes Us Different:
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Consulting-led, not install-led
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We start with decision-making, scope clarity, and governance - not hardware lists
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Operator-informed perspective
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Our recommendations are grounded in real restaurant operations, not theoretical best practices
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Cross-system accountability
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POS, AV, network, security, and operations are treated as one connected environment
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A repeatable framework behind the work
Every engagement is guided by Seam™, ensuring consistency, clarity, and alignment as projects evolve.
Fork & Tech is brought in when complexity is high, stakes matter, and getting it right the first time counts.
Fork & Tech was founded by Jon Hartis, a solution-oriented and purpose-driven executive with over 35 years of restaurant experience spanning operations, technology, audio/video, and business leadership.
Jon brings a rare combination of hands-on restaurant operations experience and deep technical expertise, allowing him to bridge the gap between strategy and execution. His background includes launching and supporting 500+ restaurants across 15+ unique concepts, including Quick Service, Fast Casual, Full Service, Fine Dining, Nightlife, Casinos, and Virtual Brands.
Having worked from the corporate office to the restaurant floor, Jon understands how technology decisions impact service flow, staff efficiency, and guest experience. This perspective is foundational to how Fork & Tech operates today.
Our Approach
Consulting First. Delivery When It Matters
Most restaurant technology projects don’t fail because the work is hard. They fail because scope drifts, decisions go unowned, and responsibility breaks down between vendors and systems.
To solve that, Fork & Tech operates through Seam™, our project governance framework.
Seam is the structure behind how we plan, advise, and execute. It helps us:
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Define and protect scope as projects evolve
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Establish clear ownership for critical decisions
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Align POS, AV, network, and operations as a single system
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Surface risk early - before it turns into delays or change orders
This framework allows us to act as a true partner, not just a service provider, bringing clarity and confidence to every phase of the project lifecycle.
Founder
