.png)
About Us
Hospitality Technology,
Led With Clarity
Fork & Tech designs and delivers hospitality technology and AV infrastructure for operators and ownership teams making critical technology decisions.
We work at the intersection of operations, technology, and execution, guiding complex initiatives across POS, network, audio/video, security, and in-store systems. Our role is not just to implement technology, but to ensure it is planned, governed, and aligned with how restaurants actually operate.
Every engagement at Fork & Tech is led with discipline, accountability, and a clear understanding of how systems perform once they are live.
Our Commitment
Excellence, Without Overengineering
Fork & Tech is committed to delivering disciplined, thoughtful, and effective technology solutions - without unnecessary complexity.
We measure success by:
-
Cleaner decisions
-
Fewer surprises
-
Better-aligned vendors
-
Technology that performs in real-world environments
Whether advising at the executive level or overseeing delivery in the field, our focus remains the same: clarity, accountability, and execution that holds up over time.
Why Fork & Tech?
Hospitality technology projects don’t struggle because of effort or intent. They struggle because decisions are unclear, vendors operate in silos, and no one owns the seams between systems.
Fork & Tech exists to solve that problem.
We bring senior-level judgment, operational perspective, and disciplined execution to technology decisions that materially impact performance, cost, and guest experience.
What Makes Us Different:
-
Design and delivery—not just installation
-
We focus on decision-making, scope clarity, and governance—not just hardware lists
-
-
Operations-informed perspective
-
Our recommendations are grounded in real environments, not theoretical best practices
-
-
Cross-system accountability
-
POS, AV, network, security, and operations are treated as one connected environment
-
-
A structured framework behind every engagement
Every engagement is guided by Seam™, ensuring consistency, clarity, and alignment as projects evolve.
Fork & Tech is brought in when complexity is high, stakes matter, and getting it right the first time counts.
Leadership
Fork & Tech was founded by Jon Hartis, a solution-oriented and purpose-driven executive with over 35 years of experience spanning operations, technology, audio/video, and business leadership.
Jon brings a rare combination of hands-on operational experience and deep technical expertise, allowing him to bridge the gap between strategy and execution. His background includes launching and supporting thousands of hospitality venues across a wide range of concepts, including high-volume service environments, entertainment-driven venues, and complex multi-system operations.
Having worked from the corporate level to the front lines, Jon understands how technology decisions impact service flow, staff efficiency, and guest experience. This perspective is foundational to how Fork & Tech operates today.
Our Approach
Clarity First. Execution That Holds Up
Most hospitality technology projects don’t fail because the work is hard. They fail because scope drifts, decisions go unowned, and responsibility breaks down across vendors and systems.
To address that, Fork & Tech operates through Seam™, our project governance framework.
Seam™ is the structure behind how we plan, align, and execute. It helps us:
-
Define and actively manage scope as projects evolve
-
Establish clear ownership for critical decisions
-
Align POS, AV, network, and operations as one connected environment
-
Surface risk early - before it turns into delays or change orders
This approach allows us to act as a true strategic partner, not just a service provider, bringing clarity and confidence to every phase of the project.